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FAQ - regarding Errors found during CBT
Count : 14586
Date : 08-12-19 (11:47)

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Warm greetings from the SF Action MMORPG RF Online operation team.


<> FAQ regarding Errors reported during CBT<>


Q1. When I start the launcher, the language is not English and there are more 1000 files patching.
??? Why is that happening?

A1. It happens when the wrong country is selected. If you select North America when the launcher prompts,
??? it will be resolved.

Q2. I can’t access the game and get the error message "Number of IP Count over the limit"

A2. At the moment, a 1 IP ? 1 Account system is implemented in the Global service.
??? Since there are many people complaining about this, we are considering changing it.
??? We will make an announcement once a decision has been made.

Q3. When I connect to game, character and screen do not appear normal.

A3. The client being used in RF Online Global CBT is latest version. Therefore,
??? the system requirements have increased as compared to the previous client.
??? Please check the minimum requirement information located in the link below:

http://www.playrf.com/RFPDS/Client/Client.asp

Q4. I cannot change my password.

A4. We are currently investigating this error. We will do our best to fix it as soon as possible.

Q5. Client is closing with following error message : Critical Error

A5. This error message implies many things. Therefore, if this error persists,
??? we need more details such your PC specifications and the circumstances in which this error message is occurs.


We will continuously update this FAQ as soon as we confirm new issues and additional resolutions.


We at RF Online sincerely apologize for the inconvenience.
We at RF online consider our players our priority and we will endeavor to do our best to provide the best service for you.


Thank you.

 
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